phpun Privacy Policy

When you register an account with phpun, we collect the personal details you provide directly — including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect technical data generated during your use of the platform, such as your device type, operating system, browser version, IP address, and session activity logs. This technical information helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. For payment processing, we may collect transaction records including deposit and withdrawal amounts, timestamps, and payment channel references — but we do not store full card numbers or banking credentials on our servers. All data collection is limited to what is genuinely necessary to operate your account and comply with applicable Philippine regulations.

The information we collect is used primarily to create and manage your phpun account, process deposits and withdrawals in Philippine pesos, verify your identity as required by local regulations, and deliver the gaming and sports entertainment services you signed up for. We also use your data to send important account notifications — such as transaction confirmations, security alerts, and updates to our terms or policies — through your registered email or mobile number. Aggregated, anonymised data may be used internally to analyse platform performance, improve game offerings, and understand how Filipino players interact with our mobile-first interface. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review. Your data is never sold, rented, or traded to third-party advertisers or marketing companies.

phpun does not sell or share your personal information with third parties for commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners are contractually required to handle your data securely and in accordance with applicable Philippine data privacy standards. We may also disclose information when required to do so by law, court order, or a legitimate request from a Philippine government authority. In the event of a business restructuring or acquisition, user data may be transferred as part of that process, and you will be notified in advance through the platform or your registered contact details.

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using secure protocols, and sensitive account information is stored in encrypted form within our infrastructure. Access to personal data is restricted to authorised personnel only, and all staff with data access are trained on privacy obligations and security best practices. We conduct regular security reviews and vulnerability assessments to ensure our systems remain robust against emerging threats. While no online platform can guarantee absolute security, phpun is committed to maintaining the highest practical level of data protection for every Filipino player on our platform.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, as required by applicable Philippine laws and regulations governing online gaming and financial record-keeping. Transaction records and identity verification documents may be retained for a minimum period as mandated by regulatory requirements, even after account closure. Once the retention period has expired and there is no legal obligation to keep the data, we will securely delete or anonymise your personal information. If you request account closure, we will process your request promptly and inform you of the applicable retention period for any data we are legally required to keep. You may contact our support team at any time to enquire about the specific retention period applicable to your account data.

Under the Philippine Data Privacy Act of 2012 and its implementing rules, you have the right to be informed about how your personal data is collected and used, the right to access a copy of the data we hold about you, and the right to request corrections if any information is inaccurate or incomplete. You also have the right to object to certain types of data processing, the right to erasure or blocking of data that is no longer necessary or was collected unlawfully, and the right to data portability where technically feasible. To exercise any of these rights, you may reach our data privacy team through the contact details provided on this page — we will respond to all verified requests within the timeframe required by applicable regulations. We are committed to honouring your rights and making the process as straightforward as possible for all users in the Philippines.

phpun uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly across visits. Essential cookies are required for the platform to operate and cannot be disabled without affecting core functionality such as login and account access. We may also use analytics cookies to understand how players navigate the platform, which helps us identify areas for improvement and optimise the mobile experience for Filipino users. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use third-party advertising cookies or share cookie data with external marketing networks.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine laws and regulations. When material changes are made, we will notify registered users through the platform or via the email address associated with your account, giving you the opportunity to review the updated policy before it takes effect. The date of the most recent update is displayed at the top of this page for your reference. Continued use of the phpun platform after any update constitutes your acceptance of the revised Privacy Policy. If you have questions or concerns about any aspect of this policy, please review our FAQ or contact our support team directly.